Frequently Asked Questions

Each set is specifically curated for a particular goal and clearly stands out from our other sets. All sets can be flexibly combined with each other. With each set, you start your individual beauty ritual – and with the optional subscription, you transform this ritual into a firm routine.

When you subscribe, you'll receive all products automatically every 3 months. Payment is also made every 3 months, matching the delivery. You'll benefit from permanent advantages such as a free tool or automatic discounts.

After the first two deliveries, you can cancel your subscription at any time at the end of the month. If you only want to temporarily interrupt your ritual, we recommend using the pause function: During the pause, no further deliveries will be made and no additional costs will be incurred. The pause takes effect from the next scheduled delivery date and can be canceled at any time via your customer account.

We ship within 2-5 business days after receiving your order. Delivery time within Germany is 2-4 business days.

All deliveries within the subscription are free of shipping costs. For one-time purchases, shipping is free for orders over €50.

You can easily return the set within 30 days if it doesn't meet your expectations. The only important thing is that the product is unused and in its original packaging.

Just send us an email and we'll take care of everything.

Yes, all care products in the Boxique range are vegan and free from animal ingredients. We also focus on natural ingredients and sustainable packaging.

The tools are high-quality and made for long-term use, lasting 3–5 years with good care.